What language are the tours in?+
Everything is fully in Hebrew, from the first word to the last — a real conversation with Nehoray, not a clumsy translation or an app. That's how you truly grasp the stories behind each place and feel right at home.
Are the tours private or group?+
Private only, and that's the whole difference. The day belongs to your group alone — no joining strangers, no rushing after a flag, and entirely at the pace that suits you.
How do I book?+
As simple as it gets: message Nehoray on WhatsApp and get a personal reply from a real person — no clunky forms, no bots. We'll talk through what you're after and build your day together.
Can I cancel?+
Yes. Each service has its own free-cancellation window, usually 24 to 72 hours before departure, and the exact terms are shown before payment and on your confirmation. Early cancellations under Israeli consumer law cost at most a 5% or 100 NIS fee, whichever is lower. And a cruise we cancel for weather is refunded in full, no fee.
Do you handle cars and hotels too?+
Absolutely — and that's the beauty of working with us: everything in one place. Tours, car/boat/scooter rentals, hotels and support throughout your trip, all from one person who knows you and the island.
How long does a tour last?+
Most tours are a full or half day, but there's no rigid template — we shape the length and route around your pace, what intrigues you and how much time you have. The day is designed around you.
Are the tours suitable for families and kids?+
Very. We tailor the route, pace and stops to every age — with breaks, beaches and tastings the kids love too. It's exactly why families come back to us.
Is there hotel pickup?+
Yes, we pick you up straight from your hotel or the port and bring you back at the end of the day — no transport or parking headaches. You just hop in and enjoy.
How do I pay?+
Payment is easy and flexible, and we settle all the details with you in advance on WhatsApp — fully transparent, with no end-of-day surprises. You'll always know what you're paying for upfront.
What should I bring on a tour?+
Comfortable shoes, a hat, sunscreen and water — and mostly a good mood. Any special request, like kosher food or accessibility, just tell us in advance and we'll make sure it's all sorted.
